Kesha Brown, CEO of CELTICAssurance is a multidisciplinary professional whose experience extends to UK, Canada, Barbados, Dominican Republic and Jamaica. She has added value in private and public sector and she has served on several non profit organization boards. She's a diverse graduate of MSc Risk Management (Dist) from Glasgow Caledonian University, Scotland where she was awarded the Best Overall Student prize for the MSc Risk Management Programme.
She also received a distinction for her in-depth research on the Application of Enterprise Risk Management in the Jamaican Financial Industry which involved four Jamaican financial institutions and a Big 4 professional services provider. Previous to this she completed the BSc Computer Science Engineer (Hons) at Havana University of Technologies José Antonio Echeverría, Cuba and she has a Diploma in Spanish, University of Cienfuegos, Cuba. She is also a Member of The Institute Risk Management (IRM), UK and a Certified Insurance Institute Affiliate Member who is involved to research and development.
As an enthusiastic, bilingual and highly motivated professional, Kesha is a strong, collaborative goal oriented leader. Kesha is the President Designate at Kiwanis Club Eastern St Andrew. As a philanthropist, she enjoys volunteerism and engaging in activities for positive change, motivational talks and helping children at risk.
Our team's experience has been in UK, USA, Canada, Barbados, Dominican Republic and Jamaica. Our human capital mantra is to provide excellent customer service guaranteed by one hundred percent satisfaction. We are supported by Consultants with over forty years combined experience in the following areas:
o Implement, configure, review and support various accounting, human resource, investment, customer relations management and large ERM software. Technical writing (user and system documentation); Responsible for the management and delivery of Business Information Technology related service lines, including software and business process outsourcing services, needs analysis, requirements definition, software selection, support and implementation of information technology based business solutions. Develop testing scripts, system testing, user acceptance testing (UAT), develop system manual and system user training.
o App Development o Manage business change and process improvement, developed Change management policy, Help desk policy and updated Security policy. Reviewed, updated and managed IPO system o For an insurance company market entry - stakeholders engagement in the new territory to develop system requirements, SWOT Analysis, develop user stories, develop test scripts, process mapping and requirements gap analysis.
o Policy & procedures reviews; IT audits; IT maturity assessments. Systems review controls audit for a financial institution. Financial statement audits, risk and vulnerability assessments.
o Holistic Business Continuity Management - Develop Current State Analysis, Business Impact Analysis and Risk Assessment, develop BCM Governance Team manual, BCM Governance Team training, develop BCM Recoverability & Availability Plan, and Test the BCP with staff using Table Top Method. Develop and test Disaster Recovery Plan using Table Top Method. Develop and test Business Continuity Plans.
o Developing the Enterprise Risk Management (ERM) Programme at a leading large credit union which involved developing ERM Policy, ERM Framework, ERM Strategy, do Risk Assessments, develop Risk Registers, IT Risk Review and sensitized the business on the ERM.
o Insurance - developed project manuals and a bilingual trainer in Parametric Index Insurance engagement. Was a Member of the Risk Management Committee (RMC) for the region's largest insurance broker. Did research with the IRM on Using ERM to Manage Risks Holistically at the Group. ERM surveys, review of ERM framework, compliance and risk advisory.
Extensive project and procurement management experience with both the Government of Jamaica MDAs and multilateral funding agencies. Developed and updated policies. Developed Communication Strategy and Business Plan, undertake stakeholder management engagement and public private partnership. Reviewed and updated IPO and other business processes. Trained in project management and managed various projects.